Software systems rule our world. My regular newsletter explores the human factors that make software engineering so unique, so difficult, so important and all consuming.
The Human DevOps - 19th May 2024 - Leading from Behind
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Software development is mentally and emotionally challenging work. Studies reveal that around 50% of developer time is spent on maintenance or wasted in workplace inefficiency. How can we, as individuals, enjoy our work and stay productive and healthy while positively influencing efficiency, quality and customer value? This question has bothered me throughout my career, and I'm finally on a path to finding some practical answers. As I delve into this topic, I'm struck by the profound influence of the average software development team's composition, dynamics, and motivations on our collective cognitive load. It's not just about inefficient organizational setups; it's also about the very nature of many of our ‘best practice’ tools and techniques that can limit our potential. I'm inspired by a few texts and a few people here, not least:
All of these books explore how we lead through inversion of control, using influence and importantly, reducing lofty goals into manageable steps. Leading as a manager sets up a lot of expectations. Leading from Behind is an effective and sustainable way of making sense of complex domains such as software engineering. Have a great Sunday. -- Richard The Passive-Aggressive Pull RequestPublished on May 18, 2024 Have you ever had an extreme reaction to someone leaving a comment on a Pull Request (PR)? Why was that? Was it something about your mood that day? Was it that you feel attacked and don’t like it? Is it the frustration with the speed of the PR process? Something else? PRs are divisive. They… Read More »The Passive-Aggressive Pull Request
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The Human Software
Software systems rule our world. My regular newsletter explores the human factors that make software engineering so unique, so difficult, so important and all consuming.
We're in to the last days of summer here in Amsterdam. This morning, out on the Amstel, there were plenty of joggers, cyclists and rowers taking full advantage of it. And just like them, next week I'll be busy starting the promotion for "Human Software: A Life in I.T." I've had to make a slight change to the publication date due to some extra changes needed on the layout, but I hope you'll agree it'll be worth the wait. I was fortunate enough to receive lovely reviews this week and I'm...
I hope you've had a good summer and are re-energised and looking forward to lowering yourself back into the tepid pool of work for the remainder of the year. Here's a view from a charming street market in Aix-en-Provence. Shortly afterwards, I made it to the Paul Cezanne exhibit at the Museé Granet where I was inspired to think about new ideas for the cover of HUMAN SOFTWARE. Sweltering on a sunny day in Provence The big news is, HUMAN SOFTWARE has a release date! e-pub will be available on...
Just like "Parts Unlimited" in "The Phoenix Project" - a good tech story needs an interesting company to base its story upon. So over the last week I put together a little corporate website for Gerbach Inc. On it you can meet some of the leadership team and find out a little more about what Gerbach does and where it does business. The Gerbach Logo Gerbach's head office is based in Sandport in the UK. Sandport is a fictional town based on Sandwich in Kent - my hometown. Since the 1950s there...