Human DevOps

Friday 1st March - Learning to say No is Hard

Published about 2 months ago • 1 min read

Yesterday, someone got me on a call and was trying to force me something to do something that I didn't want to do. I told them this wasn't in line with how our team worked. I also told them that wasn't something that I felt comfortable doing.

Then I had to repeat myself, three times.

They were trying to gain a shortcut, perhaps make themselves look important, I really have no idea. I had to give them the feedback that I felt "hijacked" and that I would need to talk to my boss about it. Then they went on to undermine my boss.

Should I give in? Should I go with what I thought was the right thing to do?

I didn't give in.

It's hard to push back. It's even harder to stay measured when you do it, but the more you do this, the better you become at it.


You tend to think that the older you get, the easier it is to navigate the relationships you're in at work. In truth, it becomes more complex because the more we know, the more we have to give and the more useful we are to others. Therefore it can often be a challenge to blend the time we're spending helping people rather than focusing on the techincal things.

And that's a good thing.

-- Richard

Too Busy To Do It Right

Published on February 19, 2024

DevOps isn't like Ikea FurnitureDevOps transformations can often become a checklist of tools and processes we need to assemble, like so much Ikea furniture. But DevOps is not a kit of things you can apply to your organisation. It’s a mindset. And you can’t force an organisation of people to think the same way. I recently listened to an… Read More »Too Busy To Do It Right


Human DevOps

by Richard Bown

Join my newsletter for regular views and news about doing effective, essential human DevOps engineering. I dive into the human factors that make successful DevOps organizations and the teams and platforms at the heart of your socio-technical systems. From leadership to team setup, maximizing performance, tools and techniques.

Read more from Human DevOps

Is it just me, or is April turning out to be a complete stinker? The rain hasn't stopped, it's cold, and it feels more like October or November than it does at the start of spring. This feeling appears to be pervading work at the moment, too—I sense frustration bubbling under at every turn. We need some warm sunshine and a few days off before heading back to the grind. I have a short trip coming up and a few things to look forward to not least the just-announced Fast Flow Conference in London...

1 day ago • 1 min read

It's notable how trends take a long time to get moving, and suddenly, they seem everywhere. For the last month or so, I've been working for the Team Topologies organisation, helping them gather some knowledge about applying their ideas and techniques across the industry. I've been talking to agile and DevOps practitioners, consultants, and coaches, people who are using techniques in organisations to make them more humane, to make them more pleasant places to work, and to improve the flow of...

8 days ago • 2 min read

A couple of weeks ago, I ran the Amstelveen Marathon in support of Suicide Prevention NL. It's the first marathon I've attempted in over 12 years and my fifth overall. My fastest time ever was 3 hours 46 minutes. This time, I hoped to complete it in under 4 hours 30 minutes. I figured that with decent training, including some strength training, I'd be able to manage this okay. However, I really learned an important lesson on the day. I eventually completed it in an undistinguished time of 4...

22 days ago • 2 min read
Share this post